Privacy Policy & Cookie Policy

PRIVACY POLICY

At Prolific 10, we are committed to maintaining your trust and confidence. In particular, we want you to know that you can trade with us safely, knowing we will treat your data with respect and be open and transparent with how we use it.

This privacy policy is here to let you know how we collect your personal information, how we use it, and how we safeguard it.

How we use your data

Depending on how you use our services and our website, we may request data from you for a variety of reasons:

User account

Should you create a user account on our website, we may request information such as your name and email address to identify you to us. This is to allow you to use the services available to you on the website, such as the ability to comment on articles.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

Communication with you

When you contact us using email, a contact form on our website, via social media, or by any other method, we will use this information to reply to your message and to respond to your request.

Mailing lists

If you sign up to receive emails from us, we will securely collect and store the personal information you provide e.g. your name, email address and phone number. We will only use it to communicate with you about things you explicitly opted in to hearing about and to ask for additional information if and when required.

You can unsubscribe from mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by contacting Chris Dolan on chris@prolific10.com

We do not sell, rent, or trade email lists.

Technical uses of your Information

Our site collects data about visits to the site in order to optimise our site, as well as to promote security by checking for unusual activity, hacking attempts, and other potential threats. The data that is collected also facilitates internal operations such as troubleshooting, data analytics, and research and testing. Data about visits to the site are generally anonymous or pseudonymous. If you are logged into the website and have provided us with personal information, it may be possible for us to track your activity on the site.

Information collected for technical purposes may include which pages you have visited (including the date and time), which services and pages you viewed or searched for, page response times, download errors, files downloaded, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from a page, and other metrics related to your visit to our site.

Google Analytics

 

When someone visits www.prolific10.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. For more information, please see their privacy policy.

 

Information that may be passed to third parties outside our control

On many of the pages on our site you will see “social feeds” for services such as Twitter, LinkedIn, Facebook, and/or other social media services. These services enable you to share, comment, or bookmark pages on our site. Some pages may also include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website directly. You should be aware that all of these sites and services are likely to be collecting information about what you are doing all around the Internet, including on our site. We recommend that you check the respective policies of each of these sites to see how exactly they use your personal information and to find out how to opt out, or delete, such personal information if you should wish to do so at any time.

Your Rights

You have the right to determine how your data is collected and used by us. In particular:

  • Your personal information can only be held on valid bases, such as your consent, and our contractual obligation to provide services to you.

  • You have the right to know whether or not we are processing your personal information.

  • You can request that your personal information be sent to you in electronic format.

  • You have the right to restrict the purposes for which we may use your personal information.

  • You have the right to request that incorrect information about you be rectified.

  • You have the right to request that your personal information be erased, also known as the “right to be forgotten,” subject only to imperatives of public policy specified in the GDPR (Art. 17.3), or to our own specific needs concerning legal obligations or claims.

 

You can exercise your rights at any time by contacting us. If you consented to us collecting and/or processing your personal information but change your mind, you can get in touch with us to request that we erase the personal information that we hold about you.

Contact Information

If you have any questions or concerns regarding any aspect of this policy, wish to find out what data we hold about you, or would like us to remove your personal data, please contact us using one of the methods outlined on our contact page or by emailing Chris Dolan on chris@prolific10.com

 

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 1 September 2020

Paper copies of the privacy statement may also be obtained from Chris Dolan without charge. If you wish to complain about any matter referred to in this statement, please address your complaint in the first place to Chris Dolan at the email address above.

 

COOKIE POLICY

Our website uses cookies to collect information. This includes information about browsing behaviour of people who access our website. It also includes information about pages viewed and the customer journey around our website.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

  • Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

  • Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.