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Protecting your brand and your reputation
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Crisis Comms & Reputation Management
We absolutely love shouting about our customer’s achievements and success stories, but we appreciate there are times when crisis communications are required.
Our PR team has worked with some of the UK’s most recognisable names on crisis and reputation management – liaising directly with journalists and unpicking their enquiries. Not only have we “extinguished many a fire”, but we have also carefully crafted company statements to minimise impact and any potential damage to reputation - from flagship consumer rights TV programmes to local newspapers, and everything in-between.
As part of this offering, we are more than willing to provide a full press office service to our clients – guaranteeing no enquiry or opportunity goes unanswered, 24/7.
69%
of leaders have experienced at least one corporate crisis, with the average number being three
37%
of consumers who use social media to complain or question brands expect a response in 30 mins
52%
of marketers and PR professionals say preparing the right response is one of their biggest issues in crisis